Episode 064 – Joel Kellman – Customer Care and Internet Sales

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joel-kellman - customer care and internet sales

In an age of internet start ups and the quick rise and fall of tech companies, what makes one stand out among the rest? Profit and success are often the first things that come to mind. Is the bottom line always the best measure for success? There are some business leaders who think differently. Joel Kellman has built his career and business on putting others first. He sees customer care as a vital value in his corner of internet sales and lead generation. Joel is a breath of fresh air in an industry that can seem “Cutthroat” and “Dog eat dog.” Make sure to listen to this episode of Entrepreneur Unplugged and learn from Joel’s infectious attitude of putting others first!

Episode 064 - Joel Kellman - #CustomerCare and #InternetSales Click To Tweet

What is Online Sales Pro?

Every business and sales organization needs leads. Every company, large and small needs more prospects to build their customer base, drive sales, and produce a profit. Where do these leads come from? How can you expand your reach? Online Sales Pro (OSP) guided by Joel Kellman provides that answer. Joel has built a service that equips business with all the tools they need to contact and cultivate new business leads. Their industry leading approach has helped produce thousands of leads for businesses looking to innovate and grow. OSP might be the tool your company needs to take it to the next level. To hear more about OSP and the work Joel is doing, check out this episode of Entrepreneur Unplugged!

Powerful advice for business and life

What comes to mind when you think of the best advice you have ever received? Joel Kellman received a profound word of advice from his father that has stuck with him and served him well in business and in his personal life. It’s simply this; put others first. We’ve all heard a variation of this – it’s the golden rule, “Do unto others, as you would have them do unto you.” Joel is convinced that this simple yet profound truth has led to his business success. His company, “Online Sales Pro” prides itself in customer care, it’s a core value in the company. Don’t miss this inspiring episode of Entrepreneur Unplugged to hear more from Joel and how this advice has shaped his life!

#Powerful #advice for #business and #life Click To Tweet

An unlikely business challenge: too much growth

Today’s business world is incredibly results and productivity focused. When asked about challenges and difficulties in their business, most leaders don’t respond with “Growth” as their answer. Joel Kellman stands out among other leaders in the business world when he talks about growth being a challenge. It’s Joel’s relentless passion for serving his clients with excellence that causes him to worry about achieving growth too big to handle. Listen to Joel’s unique perspective on success and customer service on this episode of Entrepreneur Unplugged. You won’t want to miss his eye opening insights on business and life!

Is work life balance possible?

Work life balance is a huge topic in the business world today. Men and women are trying to figure out how to have it all. Which leads to the question, “Is having it all” a realistic expectation? Do you have to choose work over family life? Joel Kellman is a hard working business guy who loves to spend time with his family. For Joel, the work life balance struggle is real. To find what works for them, Joel and his wife have put a lot of planning and scheduling in place to balance work and life. Listen to this episode of Entrepreneur Unplugged to hear Joel’s insight and how he makes the balance work!

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OUTLINE OF THIS EPISODE

  • [1:06] Tony’s guest today: Joel Kellman- Sales Trainer, Business Coach
  • [1:19] Tony welcomes Joel to the show.
  • [4:02] How has Joel learned from failures?
  • [6:25] What is Online Sales Pro (OSP?)
  • [8:28] How do you equip and educate your clients?
  • [11:27] The best piece of advice Joel has ever been given.
  • [12:29] What is the biggest challenge Joel and his team are facing right now?
  • [13:25] What does Joel love to do outside of work?
  • [14:31] How do you balance work and life with a spouse as a business partner?
  • [17:08] Is using OSP really that easy?
  • [22:17] Joel talks about his mentors.
  • [23:11] Joel’s favorite quote that drives him.
  • [24:51] How to connect with Joel.

 

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